Privacy Policy
Oxena Yamaha (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with us through our website and services.
- Personal Data We Collect
We may collect the following categories of personal data:
- Name, age, gender, and contact details (phone number, email, address, social media accounts)
- Purchase history, including product model details, warranties, and service history
- Feedback, inquiries, and communication records
- Event participation details, surveys, and promotional activities
- Technical data such as cookies, IP addresses, and browsing activity
- Purpose of Collecting Personal Data
We use your personal data for the following purposes:
- To provide, manage, and improve our products and services
- To process purchases, orders, and service requests
- To respond to inquiries, complaints, and feedback
- To conduct surveys, marketing campaigns, and promotional activities
- To ensure compliance with legal and regulatory requirements
- To enhance customer experience and website functionality
- When Personal Data is Collected
We collect your personal data in the following situations:
- When you purchase products or services from us
- When you register for events, campaigns, or surveys
- When you interact with our customer service team
- When you browse our website and use online services
- When you voluntarily provide information to us
- Sharing of Personal Data
We do not sell or rent your personal data. However, we may share your data with:
- Yamaha Group Companies to improve products and services
- Authorized Contractors & Service Providers for fulfilling services, such as maintenance and warranty claims
- Legal or Regulatory Authorities if required by law or to protect our legal interests
- Data Transfers Outside India
In some cases, we may transfer personal data to countries outside India in compliance with applicable laws. We take appropriate safeguards to ensure your data is protected.
- Retention of Personal Data
We retain your data as long as necessary for the purposes stated above or as required by law. If you withdraw your consent, we will delete your data unless retention is legally required.
- Your Rights & Choices
You have the right to:
- Withdraw consent at any time
- Request access to your personal data
- Request correction or deletion of your data
- Opt-out of marketing communications
To exercise these rights, please contact us using the details below.
- Cookies & Tracking Technologies
We use cookies to enhance website functionality and improve user experience. You can manage cookie preferences through your browser settings.
- Security Measures
We implement strict security measures to protect personal data from unauthorized access, loss, or misuse. In case of a data breach, we will notify affected users and relevant authorities.
- Contact Us
For inquiries or to exercise your privacy rights, please contact:
Oxena Yamaha
[Insert Address]
[Insert Phone Number]
[Insert Email Address]
- Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any significant changes will be posted on our website with an updated effective date.
By using our website, you agree to the terms of this Privacy Policy.
